Friday, September 30, 2011

Organizations need to get more social

How often do we forget that organizations consist of people?  Ultimately the success of an organization depends on how well its people collaborate and work together.

Has anyone ever gone above and beyond or gone the extra mile at a job?    Doing something outside your explicit job description because you saw a need and handled it.  I doubt I'm the only one of working a little too hard sometimes, but it's actions like these that really make organizations succeed.

Organizations are more successful if they can work as a community sharing information more directly between the people on the front lines and those in product development, management, and other departments.  For organizations to achieve this they must go beyond technology implementation and change the way the organization operates.

"A social organization mobilizes its people — from associates to customers, suppliers and others without regard to hierarchy or position — and their interests, passions, knowledge and experience. "

All Organizations Are Social, But Few Are Social Organizations - http://pulse.me/s/1YA8K



2 comments:

  1. In academia, this concept is often studied by business scholars (and some pr scholars) and is referred to as organizational citizenship behaviors (OCBs). OCBs are associated with such things as job satisfaction, stress, performance, and prosocial behaviors (helping others). How important do you think communication is for this process? Without effective communication, would OCBs still occur?

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  2. I completely agree. Organizations don't succeed from the hard work of one person but from the hard work of everyone working together. Everyone is human and makes mistakes, a good teammate/co-worker will help you out when you need it and not expect anything in return, they will just know that you would do the same for them.

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